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What qualifications do your technicians hold?

Last Updated: October 9, 2025

All of our technicians are fully licensed A-grade electricians and licensed plumbers. We are committed to upholding the highest industry standards, ensuring every service is completed safely and professionally by a qualified and experienced expert.

How do you ensure compliance with regulations?

Last Updated: October 9, 2025

Our commitment to safety and regulatory compliance is our highest priority. We ensure every service we provide fully adheres to all relevant Australian Standards. This includes AS 5601 for gas installations, AS 3019 for electrical inspections, and AS 3786 for smoke alarms. By strictly following these mandated standards, we guarantee that your property is not...

Do you offer additional services?

Last Updated: October 9, 2025

Yes, in addition to our core services, our team of licensed electricians and plumbers can also carry out general electrical and gas fitting services. This includes a range of tasks, from minor repairs to new installations, all completed with the same professionalism and expertise.

How do you handle feedback or complaints?

Last Updated: October 9, 2025

We take all feedback and complaints seriously, and you can submit any concerns to us via phone or email. Our management team promptly reviews all submissions to ensure a quick and fair resolution.

What regions do you service?

Last Updated: October 9, 2025

We currently service the Metro Melbourne region. Our dedicated focus on this area allows us to provide prompt and reliable service to all our clients.

How do you stay up-to-date with regulations?

Last Updated: October 9, 2025

Our technicians undertake continuous training, and we regularly review updates from Energy Safe Victoria and the VBA. This commitment ensures that all our services remain fully compliant with the latest industry regulations and standards.

What does a compliance check include?

Last Updated: October 9, 2025

Each service has its own checklist. For example:

Do tenants need to be home during the inspection?

Last Updated: October 9, 2025

Tenants do not need to be home for the inspection as long as access has been pre-arranged with the property manager or landlords. Our technicians can safely and efficiently complete the service, and you will receive a digital report upon completion.

How Much Do Safety Checks Cost?

Last Updated: October 9, 2025

Our pricing for safety checks is transparent and upfront, with individual services like smoke alarm, gas, and electrical checks available at a set price. We also offer bundled packages to provide you with additional convenience and savings.