Yes. Customers can request urgent services at any time. We automatically prioritise high-risk or time-sensitive situations, including suspected gas leaks, faulty or continuously beeping smoke alarms, sparking power points, or appliances that may present an immediate safety hazard.
If your pilot light has gone out, a smoke alarm is malfunctioning, or you require an urgent compliance check due to tenant concerns or safety risks, we encourage you to contact us directly. Our team will triage the situation and allocate the earliest available technician to attend.
You can request urgent assistance by emailing bookings@rentalsafetyinspections.com.au, or by contacting our customer support team. We aim to ensure all urgent issues are handled promptly to keep tenants safe and properties compliant.
