View Categories

How do you handle feedback or complaints?

We take all feedback and complaints seriously and are committed to resolving issues quickly, fairly, and professionally.

If you have a concern about a service, inspection, or any aspect of our work, you can submit it via phone or email. Our management team carefully reviews each submission and investigates the matter thoroughly. We aim to provide a clear response and resolution as quickly as possible, keeping you informed throughout the process.

Our goal is to continuously improve our services by listening to our customers. Whether your feedback is positive or identifies an area for improvement, we use it to enhance service quality, maintain compliance standards, and ensure the safety and satisfaction of all tenants, landlords, and property managers we work with.

We also maintain a structured complaints and feedback process, so you can be confident that your concerns will be addressed with transparency, fairness, and accountability.

Updated on November 27, 2025