Comprehensive Disclaimer and Terms and Conditions
Effective Date: 10 June 2025
The following Disclaimer and Terms and Conditions (“Terms”) govern the use of the Rental Safety Inspections website (https://rentalsafetyinspections.com.au/) and the provision of our services. By accessing our website or booking our services, you (“client,” “you,” or “your”) agree to be bound by these Terms.
Disclaimer
The information provided on the Rental Safety Inspections website is for general informational purposes only and does not constitute professional, legal, or financial advice. While we strive to ensure the accuracy, currency, and completeness of the information, Rental Safety Inspections makes no representations or warranties, express or implied, about the reliability, suitability, or availability of the content, services, or related graphics for any purpose. All information, reports, and compliance certificates are based on the condition of the property at the time of inspection. We do not warrant that the property will remain compliant or safe after the inspection due to factors such as wear and tear, tenant actions, or unforeseen system failures. It is your responsibility to maintain ongoing compliance with all relevant regulations and address issues identified in our reports promptly.
The website may contain links to third-party websites or resources for your convenience. These links do not signify our endorsement, and we are not responsible for the accuracy, legality, or content of external sites or for any loss or damage arising from their use.
To the fullest extent permitted by law, Rental Safety Inspections, its employees, agents, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website, services, or reliance on the information provided, including but not limited to damages for loss of profits, property damage, or personal injury, even if advised of the possibility of such damages. Our liability for any claim arising out of our services is limited to the cost of the service provided, to the extent permitted by Australian Consumer Law.
Terms and Conditions
1. Services
Rental Safety Inspections provides professional inspection services for rental properties, including but not limited to smoke alarm, gas, and electrical safety inspections, to assist landlords and property managers in meeting the requirements of the Residential Tenancies Regulations 2021 in Victoria, Australia. These services are performed by licensed technicians in accordance with applicable regulations, including Energy Safe Victoria standards and Victorian Building Authority (VBA) requirements. The scope of each inspection is detailed in the specific service agreement or booking confirmation and is based on a visual inspection of accessible components at the time of the inspection. We do not guarantee full compliance with all regulations, as this may depend on property-specific conditions or subsequent maintenance.
2. Bookings and Payments
Bookings can be made through our website, by email, or over the phone. All prices, including standalone gas safety checks ($220 + GST), electrical safety checks ($200 + GST), smoke alarm checks, or the comprehensive compliance package ($399 + GST), are quoted in Australian Dollars (AUD) and are subject to change without notice. Full payment is required prior to the scheduled inspection via the methods specified on our website or invoice. Bookings are subject to availability, and we cannot guarantee specific appointment times. Repairs or additional work required for compliance are not included in the inspection fees unless explicitly stated.
3. Refund and Cancellation Policy
Cancellations or rescheduling requests require a minimum of 48 hours’ notice prior to the scheduled appointment for a full refund or to reschedule without a fee. Cancellations with less than 48 hours’ notice will result in forfeiture of the full payment to compensate for allocated resources and potential loss of other bookings. Contact us via the website to cancel or reschedule.
4. Client Obligations
To ensure a thorough and timely inspection, you must:
Provide accurate and complete property and contact information.
Ensure safe and unobstructed access to all required areas of the property at the scheduled time.
Notify tenants or occupants of the inspection and secure their cooperation for access.
Secure any pets on the property. Failure to provide access will be treated as a cancellation with less than 48 hours’ notice, resulting in forfeiture of the full payment.
5. Intellectual Property
All content on the website, including text, graphics, logos, and images, is the property of Rental Safety Inspections and protected by copyright and other intellectual property laws. Inspection reports are for the sole use of the client who commissioned the service and may not be reproduced or distributed without our prior written consent.
6. Dispute Resolution
For concerns or complaints about our services, contact us directly to resolve the issue. If a resolution cannot be reached, we agree to engage in mediation in good faith before pursuing other legal action.
7. Amendments
Rental Safety Inspections reserves the right to amend these Terms at any time. Changes are effective immediately upon posting on our website. Continued use of our website or services indicates your acceptance of the updated Terms.
8. Governing Law
These Terms and the Disclaimer are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
9. Contact Information
For inquiries regarding this Disclaimer, Terms, or our services, contact us at info@rentalsafetyinspections.com.au or via our website’s contact portal.
Last Updated: 10 June 2025