Booking and Scheduling
How Much Do Safety Checks Cost?
Last Updated: October 9, 2025Our pricing for safety checks is transparent and upfront, with individual services like smoke alarm, gas, and electrical checks available at a set price. We also offer bundled packages to provide you with additional convenience and savings.
As a Customer can I request an urgent service?
Last Updated: October 9, 2025Yes. We automatically prioritize urgent situations such as gas leaks. If you need an urgent compliance check, have a faulty smoke alarm beeping, or a pilot light has gone out, contact us directly and we will treat it as a priority. You can also request an urgent compliance check or rectification by contacting the team...
How do I book a compliance service?
Last Updated: October 9, 2025You can book a service through our online booking portal or by sending work orders directly to our team. Real estate agents can also email us work orders, and we’ll liaise with tenants to schedule the visit.
How do I reschedule or cancel a service booking?
Last Updated: October 9, 2025You can reschedule or cancel a booking through our online portal under “Active Bookings.” For any jobs not yet completed, you’ll see an option to cancel. You can also contact our customer service team by phone on 1300 793 217 or email on bookings@rentalsafetyinspections.com.au for assistance.
How do I enrol a property in a recurring service?
Last Updated: October 9, 2025You can enrol your property in a recurring service that auto-renews each year. Our subscription model has a minimum two-year term and includes free basic repairs and free call-outs. Get in touch with our support team at bookings@rentalsafetyinspections.com.au or call us on 1300 793 217
What does the annual subscription include vs one-off checks?
Last Updated: October 9, 2025The annual subscription includes scheduled checks, free basic repairs, and free call-outs. One-off checks are standalone services without the additional benefits of the subscription.
How soon will I receive my compliance reports?
Last Updated: October 9, 2025Reports are issued within 1–2 business days after the inspection. If faults are found, a quote will also be provided.
Do you offer discounts for multiple property owners?
Last Updated: October 9, 2025Yes. We offer a 10% discount for clients with five or more properties under our service.
What kind of reports do you provide?
Last Updated: October 9, 2025We provide three individual reports – one each for gas, smoke alarms, and electrical. Any defects will be listed, with rectification quotes attached.
How do you handle emergencies outside business hours?
Last Updated: October 9, 2025We have an after-hours emergency hotline. If an urgent issue arises, you can call us for immediate assistance and we will arrange a technician.